2/10 Huono
6. tammikuuta 2025
Roach Infested! AVOID!
Avoid at all costs! Cockroach infested! Our room was absolutely nothing like the pictures and after disturbing a few roach parties (under the phone and under the TV remote) and seeing about a dozen cockroaches in room 113 and killing a few I asked to move rooms. We found out they had the exterminator out several times so were aware of the issue. We moved to another room that had the heater running and was extremely hot. Putting the ac on max had a little effect but did not cool the room. The towels smelled terrible and had a dirty chemical smell to them. The shuttle bus had broken seat belts and there were multiple warning lights on including low tire pressure warning. This is a really beaten up hotel and probably one of the worst places I’ve ever stayed. Avoid at all costs!
The hotel refused to admit there was a problem on follow up and refused any compensation
Andrew
Andrew, 1 yön matka
Tarkistettu Hotels.com-asiakasarvostelu
