Booked superior room with balcony. The balcony was very disappointing, it looked out on to large air duct pipes which were noisy and unsightly, so much so we were unable to use the balcony.
The room was very nice but expected more from 4 star. The coffee cups were paper, no complimentary water in the room. The shower was powerful.
The breakfast was basic to say the least, certainly not 4 star breakfast and so i didnt eat much of it
Reception staff helpful when needed apart from when a couple in the next room to us were having a screaming amd shoutibg match at 0430 until just before 6am, the guy on reception didnt really want to know, just said he didnt know which room it came from exactly. He couldve taken the time to find out (before we told him) as the argument sounded very heated. As it happened, the couple left the hotel at 6am together but something shoulve been done earlier.
We had high expectations from this hotel but we wouldnt stay again, sadly.