The location of the hotel is great, walking distance from old town, some nice restaurants and shops nearby as well as the local bus stop to salt mine. The staff was helpful and friendly and breakfast great. Our room was nice and full of light, facing to the main street. The noise of the trams could have disturbed but ear plugs are useful. The only but was the room we were given first. It was dark, humid, cold and with a smell of cellar and with bad beds. After four days our clothes were still smelly. We were given another very nice room without a problem when we asked for it. The comment of the lady in the reception the last day was, however, interesting. She said that all the staff of the hotel were surprised that we wanted to change the room because our first room was one of the best of the hotel. Hard to believe! Without this first room episode, we would have given 4. Everything else was great.