6/10 Good
Feb 19, 2026
This is a lovely hotel, let down by the service.
Check in was slow and then we were given a ‘ocean view’ room next to the bar/restaurant so people could see straight into our room and you had to be stood on the balcony to see the ocean.
We managed to change rooms for night 2 and 3 of our stay. We checked out of our room at midday and informed the staff we would be back for 5. When we arrived back, there was still confusion about the room and it took over 10 minutes for something that should have already been sorted.
In general, the staff all seemed to struggle with the most simple of things.
Upon checkout, our bill was over 1400 pesos too much. Everyone should make sure they take pictures of all their receipts and double check the bill when we leave. The issues were duplicating items and an additional tip that were added to the bill.
We also asked for a later checkout (1pm instead of midday), which the staff agreed on the phone and then text us to say they couldn’t. There are no showers available outside the room to use and again this process was needlessly chaotic.
The rooms are nice and the beach is lovely. The loungers are really nice and there’s good music throughout the day creating a nice vibe.
Dillan
Dillan, 3-night trip
