The apartment was exactly what the photos promised us: a clean, modern, well furnished and equipped. The personnel was really friendly and helpful and they provided us a comprehensive info package on how to arrive and so on automatically in advance. The location was perfect! Right in the heart of the old city, close to everything, but still provided us a quiet stay. The apartments were equipped with air conditioning. The main door was locked all the time and the access was easily arranged with a code. Lobby area was nice and clean and equipped with washing machine, dryer, laptop, dvd's, breakfast cards with discount to a restaurant near by, etc. There were no elevator in the building. We stayed in the penthouse apartment so it was a lot to climb, but not a major issue. Only sort of a minus was that there were no balcony in the apartment, that would have been a bonus for a family with kids (as they went to bed quite early and it would have been nice for the parents to stay outdoors on evenings as well). Regarding the sights, highly recommending visits to Lokrum, city walls and cable car. The beach near by (the next one from the harbour) was nice and clean, convenient with the kids. Swimming shoes are highly recommended though.