8/10 Erittäin hyvä
11. syyskuuta 2024
I booked hotel for parents. On the first day mother slipped on the wet slippery floor near the hotels swiming pool and broke her ankle. Personal of the hotel were very supportive. Hotel has provided a russian speaking person who works with clients (since parents speak only russian), that person helpped to orginize visit to hospital and helped to do paper work with insurance.
Also transfer airport-hotel-airport worked smoothly, thanks to very friendly guy who is responsible for transfer, I was in contact with him by WhatsApp and it was easy for me to organize transfer remotely.
Despite broken leg, parents had a psoitive impression about hotel and personal.
Alexander
Alexander, 4 yön matka
Tarkistettu Hotels.com-asiakasarvostelu