Check-in was fast and smooth. The front desk clerk, a young Asian lady with long hair, was efficient and very friendly, offering to let us choose a specific floor since there were many options available on Sunday evening. It’s always nice to be greeted by an efficient and friendly receptionist when checking in. The standard 2-Queen room was spacious enough for the three of us to store our luggage and necessities. The room was very clean. The housekeeping staff were also very friendly and helpful. The pillows were cloud-like and comfortable, and while the blankets were thin, they still kept us warm.
The lobby was very spacious and clean, with modern decor. After checkout, I realized I had left my jacket in the closet, so I called the front desk. They kindly kept it in a bag for me until I picked up. Overall, the staff were excellent, and the cleanliness exceeded my expectations. I will definitely return when my daughter has a volleyball tournament at the San Mateo Event Center!