Dear Mornington Hotel Team,
I hope this message finds you at all, as we tried contacting you using 3 different methods before sending this review.
My companion and I recently stayed at your hotel and, whilst we appreciated the welcome and courteous staff, we unfortunately encountered a few issues that impacted the quality of our stay. Indeed, the most pressing concern was the broken air conditioning in our room. As a result, the room became very hot and humid, which made it difficult to sleep. Upon informing the staff, we were advised to open the window for ventilation; however, this led to another issue, as we then had to contend with multiple insects entering the room despite keeping the lights off, further disturbing our rest, as well as requiring us to spend extra time and energy to get rid of those insects. Additionally, we were woken up by a fire drill, which added to the overall disruption to our short 2-day stay.
