Location was excellent, in the middle of everything. The staff was very friendly and extremely helpful, they made us feel like we were their personal guests, not just customers. The breakfast was the same every morning but the choice was pretty good and the breakfast kept us going long into the afternoon. We had a good room facing the canal and it was spacious and romantic. The rubbish collectors came under our window around eight but the double windows kept much of the noise out. In general, the room was very quiet. The room had adjustable air conditioning which was very good. All in all, we don't say that this is a 5-star hotel (nor does it claim to be) but we definitely had a 5-star holiday over Christmas and New Year. No complaints whatsoever. Oh, and the small restaurant on the same courtyard was very good, too.