Primary check in was good, receptionist was very pleasant.
Rooms seemed absolutely fine on arrival, i had plans, so wasnt in the room long.
On my return, admittedly late in the evening, the front doors were locked and there was no way to gain entry using keycard. There was, however, a doorbell. Which I must have pressed about 6-8 times before the door finally opened to an empty reception. It wpuldnt have been so bad, were there even somewhere to greet me and apologise, however I'd been standing in the freezing cold (it was 1°c, according to my car) for what seemed like an eternity.
On my return to the room, when everything was quiet, when i got into bed, I realised how hideously noisy the air conditioner/heater over the door was. I ended up having to turn it off, which meant the room became very cold. I would have taken this up with reception at the time, but a) I wasn't actually sure anyone was there and b) I was so tired I had no desire to attempt to change rooms.
The saving grace of the stay were the delightful staff at breakfast. They were attentive, polite and very friendly, they were doing an awesome job.