The Oaksmere

Fabulous

I would definitely stay here again The staff where all very attentive. A special mention for Archie who went the extra mile to ensure we had a pleasant visit.

Elaine, 1 yön liikematka, 19. helmik. 2020

Aitoja Hotels.com-asiakkaiden arvosteluja

Small room electric blinds broken, sink dented and chipped

Christine, 1 yön matka, 31. jouluk. 2019

Aitoja Hotels.com-asiakkaiden arvosteluja

Staff good, maintenance poor, management poor

Although staff were all lovely, especially the barman and Archie at the front desk, there was an air of decline in the fabric of the hotel. The room could’ve been nice but had a few maintenance issues. Rooms at the hotel are well equipped, which is both a blessing and a curse. The blinds were raised and lowered electrically. Unfortunately, one of ours had got caught up so that it had jammed. There was also a blown bulb by the bedside and a shower head that flopped down as soon as the water came on, all of which housekeeping should have picked up. That evening we noticed an interior door alarm going off constantly. When I mentioned it to the night porter he told me it needed a new battery that was on order. Why no stocks kept? The second night we got back late to find that housekeeping had opened both the windows in our room and the heating was off. It was freezing, both outside and in. I raised these issues as we checked out and although there was an apology there was no offer of compensation. I wrote to the general manager a few days later suggesting some compensation, as we'd have loved to return again but felt that our stay hadn't been up to standard. Although I got a phone call from a member of staff, Rachel, a week later, and she said she'd raise it with the GM, more than a month later and despite my calling several times I've yet to hear anything. Based on this poor customer service I'd suggest staying away.

Colin, 2 yön matka, 24. jouluk. 2019

Aitoja Hotels.com-asiakkaiden arvosteluja

a jewel in the country

Room was lovely and warm. Had full sky tv, mini bar, jacuzzi bath, mini bar. Bar food was great as was breakfast. Service from the staff was exceptional.

Darren, 2 yön liikematka, 25. marrask. 2019

Aitoja Hotels.com-asiakkaiden arvosteluja

Rooms was nice although bathroom had some mould in it. Grounds was beautiful but some areas still undergoing improvement it would seem. Staff were friendly and helpful. Breakfast was ok but missing items on different plates. Little pricey for what it was

1 yön perhematka, 9. marrask. 2019

Aitoja Expedia-asiakkaiden arvosteluja

excellent very pleasant staff,. Good food, well presented and served. Comfortable lounges. Attractive grounds. excellent bathroo0ms. We'd booked the lowest rated room, which was fine but with very limited wardrobe space. Only one chair, fine, but the mans clothes endedup on the floor. A valet stand might be worth a thought. Overall 8.5 out of 10.

1 yön romanttinen matka, 4. lokak. 2019

Aitoja Expedia-asiakkaiden arvosteluja

This is the nicest hotel in and around Diss. This was my second visit. The first time I stayed here I stayed in a suite which was lovely. This time I was upgraded after some issues with the original room to another junior suite in the main house. The hotel has lovely gardens, a quaint bar and full service restaurant. I ate one of their in-house hung ribeye steaks which was pretty good and some superb home made sorbets for dessert along with a nice glass of Pinot Noir . The food and drink was fair value for money. The restaurant staff were welcoming and the night manager was a lovely lady who took good care of me. After having a recent back operation the staff had no hesitation in helping me carry my cases up And down the stairs etc and breakfast the next morning was excellent with good choice of made to order dishes included in the price. I had smoked salmon and scrambled eggs which was lovely! I’m planning on using this hotel as my base for business trips for meetings if I can negotiate a good rate, otherwise I may just bring my wife for a long weekend next summer.

1 yön liikematka, 4. syysk. 2019

Aitoja Expedia-asiakkaiden arvosteluja

Absolutely beautiful hotel. Food wonderful, grounds breath taking, didn’t use the bar but sounded lively , will visit the cocktail bar next time. We will be back. Beds that you melt in! Lovely touches everywhere. Highly recommended. See you soon Oaksmere!

Jeanette, 1 yön romanttinen matka, 7. kesäk. 2019

Aitoja Expedia-asiakkaiden arvosteluja

Beautiful old building but ugly old rooms

Rooms extremely tired but the main hotel areas nice. The village is very historic and worth visiting

1 yön romanttinen matka, 6. kesäk. 2019

Aitoja Hotels.com-asiakkaiden arvosteluja

Oaksmere Hotel. excellent venue professional staff

Robert, 1 yön romanttinen matka, 10. toukok. 2019

Aitoja Hotels.com-asiakkaiden arvosteluja