Homewood Suites by Hilton Fresno

The heating and cooling system was bizarre and unworkable. It needed a full explanation of how to use it printed and posted near the thermostats. It was heating in one room and cooling in another and I could not change it. Also very noisy. Otherwise the stay was good.

We have stayed at a few Hampton Suites in New Mexico. We missed a few of the touches we enjoyed there; late afternoon snack in the lobby, fresh cut up fruit. The hot water for tea was not hot. Curious too why families with small children aren’t booked on the ground floor. We had to call the front desk twice when the kids above us were, jumping, running, and bouncing a ball in the room above us at 11:00pm. The front desk handled it very well and got them to quiet down after the second call.

We came in and was greeted warmly and our room was relaxing. We came together as a family but had to go different ways for work. Plenty of room to be comfortable in our suite. The breakfast was lovely and they left fresh fruit and coffee out longer. All of us loved our stay.

We have stayed here several times over the past few years but this time the hotel wasn’t at the level of our past stays. Our room was not cleaned up the standard you would expect at a Hilton property. Mold in the bathtub, ripped shower curtain, stained towels and no bedding for the pull out sofa. The property seemed to be due for maintenance or a remodel/update.

A couple of Tesla destination chargers at the location would make this place perfect.

I booked here because they are NOT pet friendly and the room comes with a kitchen. It felt clean, they serve good breakfast and also offer social hour snacks. The employees are kind. The bed was comfortable, but could have been softer. It would be perfect if they had a Tesla destination charger, though.

Beauti room, very clean, great bed and linens. My only disappointment was with check in, though fast and efficient, not friendly nor informative. I was handed my keys and told where the elevator was. Had to ask about the room number and floor, no information about breakfast or the wifi.

Overall satisfactory, but disappointed by the lack of preparation of the room for three people (had to call for sheets for the sofa bed) as well as the quality and set-up of the covers in the bedroom (not very substantial and the duvet cover kept slipping off the duvet). Also although the food selection looked good and the staff was very friendly and helpful, the taste of the food itself was disappointing, despite low expectations.

Love that the parking was open. great rooms for family. Good breakfast.Wish they wouldve talk to me about Hilton honors program.