Wardrobes where the wood is peeling, exposed nails and broken wood round the pool, taps in the room that do not work, plugs that get stuck and are fixed with a wire, exposed pipework in the rooms, non sealed tiles in the pool that you could cut your feet on, mold smell in the bathroom, a constant stream of ant attacks, no shower gel...! Who on earth is rating this place so highly!! My doors needed to be fixed when I was out and I came back to find tools lying around and my door unlocked with no-one to be seen!
This resort is quiet and relaxing - exactly what I was looking for. The staff are excellent, and the food in the restaurant is really nice. The beach is white sands and mainly quiet, there is a bit of rubbish but no amount that is that unusual.
However there has not been any upgrades to the room or pool probably since it was opened. I tried to check out a day after arriving but the owner would not refund me the cost. The photos on Hotels.com were probably taken when it opened and they should look into this.
The reason I wanted to check out was because the resort is extremely over priced. Compare the rooms to other hotels/resorts of similar price and the other rooms and facilities are a massive upgrade. The owner needs to spend his money on maintenance.
I complained to management but their hands were tied.
The actual resort itself is quite nice as the photos show.
