Lake Buena Vista Resort Village & Spa a staySky Hotel/Resort

Our room was spacious, and the location of the hotel is convenient. The furniture is very dated and worn out. The beds had indentions in the mattresses, and stains on the comforters. There were tears and stains on the chairs in the living room area also. The pool area was nice, and the staff was all very friendly.

This place is amazing! Convenient for our family size, close to the parks and close to a Publix for food! Clean, spacious and good price! I will definitely be staying here from now on.

Wonderful Place!!

Couch had multiple white spatters on it. Tub had sometimes hair stuck to the side. In order to extend my stay one night I had to make two separate phone calls, a call to reservations and then call back to the desk to secure the same room. Then, our he cards stopped working the first day and the second day we went to go get them fixed and all they did was make them work again but did not add the Third Day on which caused us to have to make another trip to the office in order to gets them squared away for the third day. When a company tells me that something is taken care of I expected to be taken care of.

Front desk seemed very confused. Took people in line ahead of us 30 minutes to check in ( overheard) took us 20 minutes. Great pool area but didn’t use it due to Coronavirus. Jet tub non functioning & mildew smell in room. TV’s all had line across them.