Location was perfect for Andre Rieu concert but everything else was really poor closer to 2 star nowhere near 4 star. No Bar , no restaurant, and entire hotel was dirty and needed a thorough clean and upgrade. The lift smelt rank and only went to 4th floor which then required a higly dangerous climb up vertical, narrow stairs trying to carry suitcase to get to all rooms on 5th Floor. No help offered by staff. Rooms & bedding smelt, decor aweful and shower was weak and broken. There were trip hazards everywhere and dangerous for the many OAP's and Disabled people who stay here. Photos give a false impression that you can see the square which is only visible from the breakfast room, & even that was taken many years ago as the trees have now grown and hide the view. Way overpriced for every aspect, even allowing for the good location.