Hotel Glockengasse

The staff is very friendly, location very central, next to all shopping places. Breakfast surprisingly good.

The staff were nice & helpful - At check in we were shown how to get in after hours, were able to check in for our parents, who were going to be too late, & were provided with a city map marked with things to do. She took the time to talk to us about other recommendations & best forms of transportation (outside of walking, which is perfectly acceptable from this location). They held our bags for the day while we explored the city & even helped bring them out to our car. The hotel is older & some aspects were dated, but not run down. The rooms were average; small shower, but good water pressure & temperature range. Body wash/shampoo were provided, but not conditioner. Each room had a comfortable double bed with 2 individual covers. There was a big window & door - both able to be opened or vented, a fan, but no AC, so it was very hot due to temp >90-100F during our time in Cologne. One of the rooms had noticeably dirty carpet, but was otherwise clean. TV in each room. Wifi was free throughout hotel. Breakfast was above average for European hotels: eggs & coffee made to order, produce, variety of breads, meats & cheeses, yogurt, granola + toppings, OJ, water, & milk. The hotel is in a very good & easy location regarding surroundings - easy shopping & sightseeing. Other than temperature, this little boutique hotel was welcoming and comfortable. I would stay here again.

This Hotel is a small facility with a friendly service.

Great hotel especially for the price. Nice sized room, good bathroom. It's a 10 minute walk to the cathedral, so it's really easy to get around. Good wifi in the room, too.

The staff could not have been more friendly or done more for me - especially when it turned out the bed in my room was broken. They were shocked and turned round a repair in next to no time. Now if only German hotels as a whole could invest in some better pillows! ;)