6/10
Overall, the hotel is nice, maintained. Plenty of amenities (-) a in room microwave. The reception staff that I encountered was pleasant, helpful, accommodating.
The housekeeping staff; I have no score to provide, nothing nice to say. Each encounter there is a language barrier that prevents my request to go unmet. I point to what I need done and it is hald done-improperly done.
"Who cleans the bath tub with a dry hand towel then pour a 20.ounce cup of water to rinse.?" Like really ! I have enountered at least six diffrent housekeepers during this stay, each encounter the same. "Me no speak english. I am sure that on pay day they understand their paycheck; in english. This is not a good look for the hotel since the majority of the guest were english speaking. (My personal observation) Customer service lacks in the area of housekeeping.
Tanya
5 yön matka