Homewood Suites by Hilton Albuquerque Uptown

Very comfortable room! Good area to be in. Lots of convenience and quiet. Zero customer service. Checking in-“Name? I need a credit card. Here’s your key elevator down the hall.” Felt like I was checking into jail. Breakfast attendant just stared at me. Very comfortable bed though.

It was very very roomy, great for our family visit. Comfy.

The Hotel was fine. The staff was friendly. The breakfast sack was not at all what we expected. We left the hotel and drive through for a real breakfast. We stayed at a Homewood before with a sack breakfast and we were provided with the option of fresh fruit or a breakfast sandwich. This gave us a sack with an apple, yogurt, a hard granola bar, and an apple juice.

The size of the suite was larger than expected. The bed was comfortable and even the pull out sofa bed exceeded expectations. The stay was quiet and uneventful which made for a relaxing peaceful night, Staff was friendly and professional.

We in general find this property to serve our needs very well. The room is very comfortable, but I can never understand why motel/hotels always have pillows that are so huge that you get a kink in your neck trying to sleep on them. The reception was very helpful, but the breakfast selection became less and less each day. The cook said that they hadn't received any supplies for several days. By Dec. 24th (the last day they were offering breakfast) there was hardly anything left.

Receptionist was very welcoming, the room was clean and quite. Very spacious. The only issue was with the rude lady serving the breakfast I thought it was that she was having a bad day but it happened the 3 days we were there. For some reason she was bothered by the fact she had to do her job. But luckily I only had to see her a couple of minutes a day.

Everyone was so friendly here. When we checked-in very late at night, the clerk was so nice. Breakfast was great and server was also so nice! Room was very clean. So nice to experience during these stressful times of Covid-19!

Thank you for the cleanliness and safety of our stay during these trying times through COVID. The staff was very friendly and professional.

We called for a late check in, Check in was amazing, concierge was really friendly and fast. Room was very clean and Covid clean stickers everywhere, so we felt safe. The room was big and beautiful. Gave us a sense of being at home, since my family (myself, hubby,2 kids) had been traveling all day. Kitchenette was great, even had a dishwasher. Beds were clean and soft. Two TVs in our suite. And a door in between little living room and bedroom. Very spacious and quite. The only thing we didn’t find to be superb was the shower. The pressure was weak, and the hot water handle was stripped and didn’t work. It took like 45 mins to fill up bathtub for kids. But other then that, it was great. Service great, sleep great, and close to so many little shops!

Well da hotel was like maze but once we found our room it was nice, da air circulation in the room was not good tried cooking breakfast in the smoke alarms went off. Was kind of funny but scary at the same time .