Eurostars Auriense

Disappointing

Javier, 2 yön romanttinen matka, 25. toukok. 2019

Aitoja Hotels.com-asiakkaiden arvosteluja

The hotel only looks like a 4 star hotel from the outside. The room needs refurbishment as they look outdated. The staff service was very average and you don’t feel as if you’re very welcomed there. The price is good and the breakfast was quite nice. But I expect more due to its 4 stars rating

Jeff.C, 1 yön matka kaverien kanssa, 30. huhtik. 2019

Aitoja Expedia-asiakkaiden arvosteluja

Great stay. Given a bigger room on request. Lovely helpful staff. Good breakfast

Christine, 1 yön romanttinen matka, 13. huhtik. 2019

Aitoja Hotels.com-asiakkaiden arvosteluja

Nice accommodation, little tact

When we went for breakfast, we were told that since there was 20 minutes till they closed that all we could get was coffee and a sweet bread since he was picking up everything else!! It didn’t matter that we had pre paid it!!

oscar j., 1 yön romanttinen matka, 2. tammik. 2019

Aitoja Hotels.com-asiakkaiden arvosteluja

Typical European Customer service

The stay was ok. Hotel is a little old... a little below average for eurostars... Location was 10 min out of town. But the real problem was we I something at the hotel that was 100% essential to get. The staff responded quick but left me on my own to have it shipped to me, I even contacted corporate which hasn't even gotten back to me... which as I don't speak Spanish was quite the hassle... Hotels build loyalty on customer service, thats all I will say.

Pete, 1 yön liikematka, 29. lokak. 2018

Aitoja Hotels.com-asiakkaiden arvosteluja

Viaje

Cómodo, tranquilo y excelente relación calidad precio

José María, 1 yön matka, 9. lokak. 2021

Aitoja Hotels.com-asiakkaiden arvosteluja

He pasado dos noches con desayuno y la experiencia ha sido totalmente satisfactoria.

Fernando, 2 yön matka, 25. elok. 2021

Aitoja Hotels.com-asiakkaiden arvosteluja

Trés bon hotel

Trés bel hotel, prestations excellentes, vaut largement le prix, le meilleur hotel que nous ayons lors de notre road trip espagne.

Lionel, 1 yön matka, 31. heinäk. 2021

Aitoja Hotels.com-asiakkaiden arvosteluja

Nicht die beste Option am Ort.

Hotelzimmer (Suite) zwar recht gross, aber sehr in die Jahre gekommen, so wie das gesammte Hotel. Es liegt ziemlich ausserhalb von Ourense, daher nicht ratsam für Gäste ohne Auto.

Jesus Enrique, 1 yön liikematka, 13. heinäk. 2021

Aitoja Hotels.com-asiakkaiden arvosteluja

1 star ,4 * is a joke

Arriving at the hotel by car i was immediately surprised with the 1st image of the hotel ,looks wasted and in need of repairs. At the reception the recepcionist on dutie was not very welcoming and the room she lodged me seemed like i was in a prison , very very small located in the inside of the hotel that is designed as a square and my view was the wasll of the hotel ,terrible. So i ask if there is another available room, unfortunately due to Covid 19 many hotels are half full ,and she looks to the other lady next to her and treats me with contempt and say “give him 415” 415 was what you can see in the pictures , the walls were full of scribbles but i mean full , very dirty look , this was suppose to be a 4 star hotel , furniture wasted ,seemed more like a 15 euro gueshouse and even those dont have wall like this . Very small window also. Uppon arrival i asked for the pool that i had seen and i was informed that the pool is closed. Pool was one of the reasons i had choosen the hotel ,to have a swim and relax ,although it seemed ok it was closed ,this information should be advertised in the hotels page so that people could choose if they want to book or not ,not just being informed uppon arrival that the pool is closed. Although the hotel is located in a very nice area ,the hotel tennis courts are tottally wasted and one of the 2 parkings also. Last ,excellent breakfast but not welcoming staff ,Ac freezing , not even a smile or a word of welcome. Not coming back…

Mário, 1 yön matka, 28. kesäk. 2021

Aitoja Hotels.com-asiakkaiden arvosteluja