4/10 Kohtalainen
7. heinäkuuta 2022
DROPPED STANDARDS
We have used this hotel for years as an overnight stopover.
This year there was a significant drop in the service provided.
We had to wait in a queue to check in whilst the receptionist served customers drinks at the bar. Late afternoon at a busy time for arrivals.
We were then told we couldn't have a table in the restaurant for two and a half hours- after having driven almost three hundred miles. When we did go to the restaurant slightly earlier than the given time there were quite a few empty tables. The waitress took our order and we didn't see her again and had to ask another waiterfor service.
The food menu was disappointing compared to previously-the new menu is a bistro type menu with a much reduced choice.
I mentioned all this when checking out . Shrugged shoulders.
Will find somewhere else for our next visit
david, 1 yön matka
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