Thos 5 star hotel has an excellent staff at the reception and on the floors, not to forget the porters or concierge. Unfortunately we experienced a rather unpleasant greeting in their restaurant, while getting in to enjoy our afternoon tea. reception had made the reservation earlier, but as two guys showed up, the male servants were quite obnoxious and impolite (three of them) and as they couldn't even open their computer, nor believing us staying 'in the 5-star-hotel' , they quite unwillingly led us to one of the many free (= not reserved) tables. Clearly they didn't approve a gay couple (all but a flamboyant couple). Luckily 'Harry' were ordered to serve us and what a brilliant chap he was! Great many thanks to him.