Thavorn Palm Beach Resort Phuket

Itse hotelli ja allasalue olivat todella upeat. Erittäin ystävällinen ja palveluhenkinen henkilökunta. Huone todella hyvä, siisti ja laadukas. Lyhyt matka rannalle, joka on todella upea, siisti ja rauhallinen. Ainoat pienet moitteet liian lyhyestä aamupalan ajasta, ja monipuolisuudesta / vaihtuvuudesta tämän tasoisessa hotellissa, sekä varsin kovista hinnoista allasalueella. Tulisin uudelleenkin. Really great hotel and pool area. Friendly staff with great attitude. Room very good, clean and cozy. Short walk to beach, which was fabulous, clean and peaceful enough. Only small minus from breakfast. Too short time, and expected bit more quality and variety by the level of hotel. Also quite high pricea on pool-area. Would choose this hotel again.

Hotelli, jota ympäröivät isot puutarha-alueet. Hotellihuone siisti ja tilava. Paikoin sokkeloinen alueena, sillä hotellin alueella useita rakennuksia ja ravintoloihin sekä isot allas-alueet. Karonin rannan läheisyys tuo paljon liikennettä ja iltaisin melua hotellin läheisyyteen. Hyvä ja monipuolinen aamiainen. Ravintoloissa ja allasbaarissa melko korkea hintataso.

The service quality was excellent in general. Hotel staff at reception was very helpful and welcoming. It would be desirable for the bar near the pool to extend the opening hour to be able to have a late night drink. Interesting incentive program. One purchases a certain amount of credit (e.g. Bht 7,000) and the Hotel would add an additional Bht 1,500 essentially offering a rebate on drinks and food.

The property is nice, the staff is friendly, the rooms were comfortable. I definitely got value for money..but I cannot say that I will return. It lacks a bit of attention to detail and while the staff was super friendly and polite, there was a very strong service/cultural barrier in each interaction with them. Don't get me wrong, I live in Asia so this is not purely cultural. Thai hospitality standards are usually very high and go above and beyond, I did not feel this here.

Lovely hotel and grounds. Exceeded our expectations. Food choices, access to beach, tour company in lobby, and massage services in lobby were excellent. Huge disappointment in the Kids Club, which was the primary reason I chose this hotel -- it was an unstaffed small room with broken limited toys and no scheduled kids activities. I wouldn't book again just for this reason as I was a single mom traveling with my 2 kids so this lie by the hotel limited my relaxation time severely.