6/10 Hyvä
13. tammikuuta 2025
Last minute reservation
We were in town to see a relative that was having surgery. We have stayed at this property several times and we decided at the last minute to book a room. I searched online on a 3rd party booking site and found the rate. Knowing that rate, I called the hotel and asked for availability. The representative quoted a price $40 more than the online price. When I questioned that rate, I was told that this was the last room available. This hotel, I was told, was almost completely booked for the night, and if I booked wirh the cheaper rate, my reservation may not be honored.
We took our chances with the least expensive rate and drove to the property.
When we arrived, the desk clerk mentioned that it was a slow night, and the hotel was NOT booked. When we entered the room, the general appearance was clean, however, the bathroom was not.
There was hair in the shower and the floor.
Next time, I will be staying with a different chain.
joseph
joseph, 1 yön matka
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