6/10
When arriving at the hotel, it felt like we were in a resort abroad. However when it come to check in the room wasn't ready. We were given another room which was bigger so couldn't complain.
Unfortunately because of the delay to check in we missed our prebooked taxi and were late for a show.
When we got to the room it was really stuffy. The window would only open an inch and the thermostat said 28 degrees.
When we went to reception to complain about the heat they said there was no AC in the entire hotel. It's a 31 degree weekend outside.
Next day we were going to the pool before checkout and the leisure receptionist said they were at capacity. There were less then 15 in the pool.
Breakfast was good and the reception staff were friendly but you could see the heat and lack of cool air was effecting them also.
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