My Chelsea

On arrival our room was sweltering hot - 29 C. We spent the first evening turning everything off, opening windows, turning up the air con, and by the next morning the room was just about bearable. Sadly by the second evening everything had turned itself on again and the room was again stifling - this in February. Also there were no handrails anywhere near the bath (we had asked for no stairs, a clue as to our state of health?) and the loo flush was so close to the shelf above it as to make it very difficult to use. Wouldn't mind so much if it hadn't been so exorbitantly expensive. Breakfast all out of packets, and not too special either. The staff were friendly.

Clean, tidy, comfortable quiet yet close to local amenties and restaurants ideal for museums. Downstairs tae room/bar excellent place for meeting friends oand condicting business. Downside no restaurant or breakfast facilities, even for Continental style

Really nice small hotel great location

Good hotel, very clean and comfortable. Let down by the food in the bar, reheated and cold.

The shower didnt work. turned it on and only a trickle came out. This was utterly frustrating and annoying - everything else was so nice. I was told when i checked out that you have to push the on button rpeatedly but how was I to know about this completely counter-intuitive action.

Arrived at check in time at My Chelsea to be told that our room was not available and asked if we had we received an email. We hadn't received any notifications. The hotel had arranged a room in another hotel and a transfer there. This unfortunately wasted an hour of our time, it was was further away from the wedding venue we had booked the hotel for and we were unable to stay with with other members of the wedding party. The hotel we were put up was meant to be of equal standing but as you can see from the photos we spent the night in a hotel that wasn't to the expectations we had originally booked. In all the years of using Hotels.com I have never found myself in a position of disappointment.

Petit problème d'insonorisation entre les chambres mais personnel très gentil et ambiance simple, naturelle et très agréable. Très bien situé, j’y reviendrai

Every part of my stay was excellent. The room was so comfortable & attractive. And it was quiet which was ideal as I had to prepare work. The staff - all very helpful & nice. The Living Room breakfast area looks beautiful And breakfast is relaxing & delicious. Great to have a fridge, iron & coffee & tea making facilities in the room. Will stay again!

The room wasn’t huge but very nicely done. Modern but with character. Small shower, but clean and nice to have robes and slippers. Bathroom was also done nicely. Location was good, if you don’t mind a little walk to the tubes. Didn’t have much interaction with staff, perfectly pleasant but wouldn’t say they were overly enthusiastic or helpful.

Lovely Boutique Hotel with helpful staff!