Holiday Inn & Suites Orlando - International Dr S, an IHG Hotel

I checked in late after midnight. After my family & i went 5th floor we had to go to front desk twice because our keys didnt work. Male clerk from front desk casually strolled up to the 5th floor taking stairs as if we hadnt wait long enough. Also i added another night to my stay which i had to add a 2nd incidental charge to my card for same stay.

Hotel felt dirty the entire time. The mattress pad was COVERED in stains. There was hair in the shower and a white substance on the wall upon arrival. Trash and dirty linens were piled in hallways and took a full day to be picked up sometimes. Trash was overflowing from the bins and was scattered on the elevator floor. Our whole floor smelled like weed every night. When I mentioned it to the receptionist she said, "Well that's not good." We couldn't get washcloths two days and had to use towels. Oh, and I got COVID. I'm not saying I know that it was 100% from this hotel, but the hotel was definitely not sanitary by any means. Brandon, the evening receptionist, was the only good thing about the entire stay.

My boyfriend and I had a great stay at holiday inn! Very clean and good price for being so close to Disney. Only complaint is when I went down to front desk for something nobody was at the front desk and a couple other people were waiting around to be helped too. Maybe they were understaffed??

Nice place to stay, just 2 years old, so everything was super clean and kept up.

Overall our stay was pretty okay. Pros: The hotel is nice and updated. We recieved a large room since we were staying there for 6 nights. The employees were always very friendly. The air conditioner in our room worked VERY well! It was nice to come back and cool off so quick. It was clean (for the most part). CONS: The doors to go into your room are heavy and LOUD. My husband and I did not get very much sleep being right next to the elevator and hearing everyone go in and out of their rooms. We asked for more pillows and never received them, so if you ask for something make sure to ask again. Lastly, I was kinda grossed out because I kept finding hair that was not mine.

Not a bad hotel, very good price in a great area. Close to Disney and seaworld.

Nos encanto el Hotel , muy amable el personal y todo muy limpia thanks

This hotel was absolutely beautiful with everyone at the front desk being so friendly and helpful. Very informational. I enjoyed my stay .

We staged March 18-21st and our stay here was amazing! Brandon, the front desk attendant went above and beyond! He’s truly a star! Overall the staff was amazing and recommended lots of good places to eat. The suite was clean as well as the pool area, and lobby area. I will definitely recommend this hotel if you’re visiting Orlando area.