I stayed in 10th floor as premium guest, note that while reading the review. From the moment we arrived to the moment we left, everything worked just perfectly, making our trip really amazing. The staff is extremely polite and friendly, everything works really well in hotel and location is great! We ate breakfast in the premium lounge nearly every morning, it has little variety but gave good start to the day. One day we went to Square to eat, but while there is more variety there, the service is not that great there due lots of people. Square itself has very good buffet dinner, but the price is bit high. The location of the hotel is also great: in IMPACT arena you can find restaurants, use the IMPACT shuttle to go mall/market where you can find traditional Thai food or buy things. Or if you wanna go to Bangkok, just take free minibus to Mo Chit. The drivers can be bit crazy in times tho... If you go as premium, do use the Lounge in 10th floor. The staff there is simple awesome! The services are very nice too, was very full in times but even then staff had time to take care of us. If I have to find some negativities: The WiFi login system is bit outdated, I had some issues always to login again after 24h. And getting warm water in shower was tricky as there was small window in faucet when it was good. But overall: next time I go to Bangkok area, I'm not going to check any other hotels than this.