The good: the pool is extremely child-friendly and our children (3 and 6) played easily in it, plus the water play area was a huge hit.
The bad: the daily room turning was not offered, apparently you need to ask for bin clearing and towel replacements, and if you want a proper room turn you need to pay extra. I believe with the cost of the accomodation, this should be included. Rydges is a nice enough brand, but this change (which has come in the last 9 months), feels budget and not on brand.
The towel restrictions also felt budget.