Hotel Riu Bambu - All Inclusive

3.5 star property
All-inclusive beachfront property with free water park, near Iberostar Golf Course

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Riu Bambu - All Inclusive

5 outdoor pools
Private beach, sun loungers, beach towels, scuba diving
Aerial view
Property amenity
Minibar, in-room safe, individually decorated, individually furnished

Reviews

7.6 out of 10

Good

Popular amenities

  • Connecting rooms available
  • Bar
  • Spa
  • Free breakfast
  • 24/7 front desk
  • Laundry facilities
Main amenities
  • Daily housekeeping
  • On a private beach
  • 7 restaurants and 3 poolside bars
  • 6 bars/lounges and 2 swim-up bars
  • Full-service spa
  • 5 outdoor pools
  • Free water park
  • Nightclub
  • Free children's club
  • Health club
  • Beach sun loungers
  • Beach towels
Feel at home
  • Babysitting (surcharge)
  • Children's pool
  • Children's club (free)
  • Playground on site
  • Connecting/adjoining rooms available
  • Private bathroom

Room options

Available filters for rooms
Showing 39 of 39 rooms

Double Room (U)

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
  • 301 sq ft
  • Sleeps 3
  • 2 Large Twin Beds

Deluxe Room (L)

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
  • 312 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Junior Suite (U)

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
  • 506 sq ft
  • Sleeps 2
  • 1 King Bed

Deluxe Room, Connecting Rooms (B2C-CAN)

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
  • Sleeps 6
  • 2 King Beds

Deluxe Room (U)

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
  • 312 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Family Room (B2C-US)

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Ceiling fan
  • 355 sq ft
  • Sleeps 3
  • 2 Double Beds

Junior Suite (B2C-US)

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
  • 506 sq ft
  • Sleeps 2
  • 1 King Bed

Deluxe Room (B2C-US)

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
  • 312 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Standard Double Room (B2C-US)

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
  • 301 sq ft
  • Sleeps 3
  • 2 Large Twin Beds

Double Room (C)

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
  • 312 sq ft
  • Sleeps 3
  • 2 Large Twin Beds

Family Room (C)

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
  • 355 sq ft
  • Sleeps 4
  • 2 Double Beds

Family Room (Deluxe, B2C-US)

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
  • 301 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

Junior Suite (L)

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
  • 506 sq ft
  • Sleeps 2
  • 1 King Bed

Junior Suite (C)

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
  • 506 sq ft
  • Sleeps 2
  • 1 King Bed

Deluxe Room, Connecting Rooms (L)

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
  • Sleeps 6
  • 2 Double Beds OR 1 King Bed

Deluxe Room, Connecting Rooms (C)

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
  • 312 sq ft
  • Sleeps 6
  • 2 King Beds

Deluxe Room (C)

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
  • 312 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Family Room (Deluxe | C)

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
  • 355 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

Family Room (Deluxe | B2C-CAN)

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

Deluxe Room (B2C-CAN)

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Family Room (B2C-CAN)

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
  • Sleeps 4
  • 2 Double Beds

Standard Double Room (B2C-CAN)

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
  • Sleeps 3
  • 2 Large Twin Beds

Deluxe Room, 2 Bedrooms (B2C-US)

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
  • Sleeps 6
  • 2 King Beds

Junior Suite (B2C-CAN)

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
  • Sleeps 2
  • 1 King Bed

Family Room (Deluxe, L)

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
  • 355 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

Deluxe Room, 2 Bedrooms (U)

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
  • 312 sq ft
  • Sleeps 6
  • 2 King Beds

Family Room (Deluxe, E)

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
  • 355 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

Deluxe Room (E)

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
  • 312 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Family Room (U)

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Ceiling fan
  • 355 sq ft
  • Sleeps 3
  • 2 Double Beds

Standard Double Room (E)

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
  • 301 sq ft
  • Sleeps 3
  • 2 Large Twin Beds

Standard Room (L)

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
  • 301 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Family Room (L)

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Ceiling fan
  • 355 sq ft
  • Sleeps 4
  • 2 Double Beds and 1 Twin Sofa Bed

Family Room (Deluxe, U)

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
  • 355 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

Family Room (E)

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Ceiling fan
  • 355 sq ft
  • Sleeps 3
  • 2 Double Beds

Quadruple Room

  • Sleeps 4
  • 1 Full Sofa Bed(s) and 2 Full Bed(s)

Double Room Standard

  • Sleeps 3
  • 2 Full Bed(s)

Quadruple Room Superior With View

  • Sleeps 4
  • 1 Full Sofa Bed(s) and 1 King Bed(s)

Double Room Superior

  • Sleeps 3
  • 1 Full Sofa Bed(s) and 1 Queen Bed(s) OR 2 Full Bed(s)

Suite Junior

  • Sleeps 2
  • 1 King Bed(s) OR 2 Full Bed(s)

Similar properties

Mod logo
Earn OneKeyCash on thousands of hotels when you sign in and book. More rewards for more adventures!

About the neighborhood

Map
Playa Arena Gorda, Punta Cana, La Altagracia, 23000

What's nearby

  • Arena Gorda Beach - 6 min walk - 0.6 km
  • Iberostar Golf Course - 5 min drive - 2.8 km
  • Punta Blanca Golf Course - 6 min drive - 3.6 km
  • Cana Bay Golf Club - 8 min drive - 5.7 km
  • Cortecito Beach - 19 min drive - 8.1 km

Getting around

  • Punta Cana Intl. Airport (PUJ) - 28 min drive

Restaurants

  • ‪Restaurante Colonial - ‬8 min walk
  • ‪Lobby Bar Fantasia - ‬19 min walk
  • ‪restaurante la isabela - ‬12 min walk
  • ‪Garden Grill - ‬20 min walk
  • ‪Larimar Restaurante Buffet - ‬19 min walk

About this property

Hotel Riu Bambu - All Inclusive

Hotel Riu Bambu - All Inclusive offers a private beach where you can relax in a sun lounger, plus you'll be within a 10-minute drive of Iberostar Golf Course and Cocotal Golf and Country Club. There's plenty of fun with the 5 outdoor pools and free water park, and guests in the mood for pampering can visit the spa to indulge in massages, body wraps, and hydrotherapy. Serving international cuisine, Colonial is one of 7 restaurants and 3 poolside bars. Other highlights at this all-inclusive property include 2 swim-up bars, a nightclub, and a free kid's club. Fellow travelers love the pool and helpful staff.

All inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included.

Food and beverages

All meals, snacks, and beverages included
Meals and beverages at companion properties

Water activities

Kayaking
Sailing
Snorkeling
Surfing/body boarding
Windsurfing

Land activities

Fitness facilities
Tennis
Volleyball

Lessons/classes/games

Aerobics

Entertainment

Access to offsite nightclubs
Theme parties

Languages

English, French, German, Italian, Russian, Spanish

At a glance

Hotel size

  • 1000 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
  • Late check-in subject to availability
  • Minimum check-in age: 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Guests will receive an email 2 weeks before arrival with check-in instructions; front desk staff will greet guests on arrival
  • This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.
  • When a room reservation includes a round-trip airport transfer at no charge, it's essential to respond to the supplier's message to arrange the shuttle service.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18
  • Minimum Spring Break check-in age is 21

Children

  • No cribs (infant beds)
  • Babysitting*
  • Free children's club

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 7 AM–10 AM
  • 7 restaurants
  • 6 bars/lounges
  • 3 poolside bars
  • 2 swim-up bars

Traveling with children

  • Free children's club
  • Free water park access
  • Children's pool
  • Playground
  • Babysitting (surcharge)
  • Grocery/convenience store

What to do

  • On a private beach
  • Tennis
  • Fitness classes
  • Basketball
  • Volleyball
  • Kayaking
  • Canoeing
  • Parasailing
  • Sailing
  • Scuba diving
  • Surfing/body boarding
  • Windsurfing
  • Shopping
  • Pool table
  • Free use of nearby fitness center
  • Golfing nearby
  • Scooter/moped rentals nearby

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Porter/bellhop
  • Beach sun loungers
  • Beach towels

Facilities

  • ATM/banking
  • Television in common areas
  • Health club
  • 5 outdoor pools
  • Free water park
  • Full-service spa
  • Nightclub
  • Spa tub
  • Massage/treatment rooms
  • Waterslide
  • Vegan dining options
  • Vegetarian dining options
  • Humane treatment of captive wild animals
  • Local culture & ecosystem education
  • 100% renewable energy
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic drinking straws

Accessibility

  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant

Room amenities

Be entertained

  • Flat-screen television
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Bed sheets provided

What to enjoy

  • Balcony
  • Individually furnished and decorated
  • Heated floors

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Eco-friendly toiletries
  • Hair dryer
  • Towels

Stay connected

  • Laptop-friendly workspace
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Access via exterior corridors
  • Eco-friendly toiletries
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only

Special features

Spa

Renova Spa has 3 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna, a spa tub, and a steam room. A variety of treatment therapies are provided, including hydrotherapy.

Dining

Colonial - This restaurant specializes in international cuisine.
San Angelo - This restaurant specializes in Italian cuisine. Open daily.
Hibachi - This restaurant specializes in Asian cuisine. Open daily.
Palm Beach - Steakhouse - Onsite restaurant. Open daily.
Olé - This restaurant specializes in Spanish cuisine. Open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Children & extra beds

  • Babysitting is available for an extra charge

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
This property does not have elevators.
This property uses a grey water recycling system.
Guests can rest easy knowing there's a fire extinguisher and a first aid kit on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

ClubHotel Riu Bambu
ClubHotel Riu Bambu All Inclusive
ClubHotel Riu Bambu All Inclusive Punta Cana
ClubHotel Riu Bambu Punta Cana
Riu Bambu All Inclusive
Riu Bambu ClubHotel
Riu ClubHotel Bambu
Riu Bambu Punta Cana
Hotel Riu Bambu Punta Cana
Hotel Riu Bambu
Riu Bambu
Riu Bambu Dominican Republic
Hotel Riu Bambu All Inclusive Punta Cana
Hotel Riu Bambu All Inclusive
Riu Bambu All Inclusive Punta Cana
Riu Bambu All Inclusive All-inclusive property Punta Cana
Riu Bambu All Inclusive All-inclusive property
Riu Bambu Inclusive inclusive
Riu Bambu All Inclusive
Riu Bambu Inclusive Inclusive
Hotel Riu Bambu - All Inclusive Punta Cana
Hotel Riu Bambu - All Inclusive All-inclusive property

Frequently asked questions

Does Hotel Riu Bambu - All Inclusive offer free cancellation for a full refund?
Yes, Hotel Riu Bambu - All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hotel Riu Bambu - All Inclusive?
Yes, there are 5 outdoor pools and a children's pool.
Are pets allowed at Hotel Riu Bambu - All Inclusive?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel Riu Bambu - All Inclusive?
Yes, there's free self parking.
What are the check-in and check-out times at Hotel Riu Bambu - All Inclusive?
Check-in start time: 3:00 PM; Check-in end time: 11:00 PM. Check-out time is noon.
Is there an onsite casino at Hotel Riu Bambu - All Inclusive?
No, this property doesn't have a casino, but Casino Avalon Princess (8-min drive) is nearby.
What is there to do at Hotel Riu Bambu - All Inclusive and nearby?
Have fun with onsite activities like kayaking, parasailing, and sailing and improve your game at the onsite tennis courts. Additional recreation onsite includes fitness classes, basketball, and volleyball. Indulge in a treatment at the spa, soothe your senses in the spa tub, or go for a swim in one of the 5 outdoor swimming pools. Hotel Riu Bambu - All Inclusive also has 2 swim-up bars, 3 poolside bars, and a nightclub, as well as a private beach, a health club, and spa services.
Are there restaurants at or near Hotel Riu Bambu - All Inclusive?
Yes, there are 7 onsite restaurants, featuring international cuisine.
Does Hotel Riu Bambu - All Inclusive have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Hotel Riu Bambu - All Inclusive like?
Hotel Riu Bambu - All Inclusive is a short 6-minute walk from Arena Gorda Beach and 6 minutes' walk from Splash Water Park.

Reviews

7.6

Good

7.6/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Very Good

Rayan, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Excelente servicio
Excelente servicio las diferentes actividades son a otro nivel, los empleados te tratan super y siempre dispuestos a brindar el mejor servicio. No hay quejas en lo absoluto Carlitos en el check-in que nos recibio super amable y muy atento durante la estadia hasta las chicas en las actividades de playa y piscina etc
Tatiana, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Flor Elena, 4-night family trip
Verified Hotels.com guest review

6/10 Good

la cama super dura parese un palo , el a/c mas o menos varia veses llame para que lo chequiaran . el servisio de la operadora orrible , room services never is avalible , la chica de bar super pesada casandra bien grocera ,la comida del bufe variado no difrute de los restaurante pq dice que no era bueno lo uninco posito que puedo decir los chico de servicio de lmesas de buffet super y carlos de resercion
yarlenis, 3-night family trip
Verified Hotels.com guest review

6/10 Good

the staff was not friendly at all. Only the person at check in was nice to us. Everyone else, servers, bartenders, cleaning crew, were always rushing us during our stay and not friendly. I also had a very disgusting situation at one of the restrooms by the pool closer to the Colonial Buffet. The bathroom had poop on the walls and the door.
Ivette, 6-night family trip
Verified Hotels.com guest review

8/10 Very Good

Lo unico que no me gusto fue el trato que no son muy corteses. Son muy brucos para el trato con el cliente
Daniel, 6-night family trip
Verified Expedia guest review

8/10 Very Good

Easy to move around
Debbie, 13-night trip
Verified Expedia guest review

10/10 Exceptional

Refaat, 6-night trip
Verified Expedia guest review

10/10 Exceptional

It was amazing would definitely recommend
lily, 5-night trip with friends
Verified Expedia guest review

4/10 Fair

It’s beautiful place but we are not expecting that the light above the sink area wasn’t working I have to used my flashlight from my phone to get my make up done, And the drawer wasn’t working got stuck And there is no Lotion and hair conditioner no shampoo and as we travel from far we was travel from far and we were not happy about it
Pujiati, 4-night family trip
Verified Expedia guest review

4/10 Fair

We spent a lot of money for a weeks vacation and the pictures they have advertised are not what it is when arriving. There is only one restaurant to make reservations, the rest are buffets and the food was awful. Not only did we get sick but a few others we met at the resort said they were sick. We had several problems with our room they said on multiple occasions they would send someone never did. I will not be back here and will not recommend to anyone, as they didn’t even offer us a credit or anything .
Zachary, 7-night romance trip
Verified Expedia guest review

6/10 Good

Las habitaciones diferentes mucho bichos por la humedad no varían la comida me tocó hasta un pan con mojo el personal 👎 no saluda no hay buen trato las conexiones súper que malas deberian mejorar !
LIZ, 5-night family trip
Verified Expedia guest review

6/10 Good

The food at the main Buffett hall was delicious for every meal while we were there. The staff were very friendly and engaging for entertainment. The room was terrible. Beds were uncomfortable. Sliding doors to the bathroom and terrace didn’t work without hard work. We arrived to not enough towels and the sheets all had stains. The bathroom had not been cleaned as there was urine stains on the toilet. The rooms look like a motel off the highway. They also didn’t have the room that we reserved when we booked 2 months earlier. The beach was great and the pools are nice and open 24 hours but they are not cleaned often. The sports bar was great for end of the night fun with the family. Games to play and sports to watch. Lots of entertainment throughout the day which was good.
Asa, 4-night family trip
Verified Expedia guest review

4/10 Fair

This resort needs major upgrades The staff was excellent The night shows could of been better
George, 7-night family trip
Verified CheapTickets guest review

10/10 Exceptional

Lakeram, 4-night trip
Verified Expedia guest review

10/10 Exceptional

The staff was very hospitable and very nice. Would definitely come back again
Marissa, 4-night family trip
Verified Expedia guest review

8/10 Very Good

Staff in certain departments could be a bit friendlier.
Amahl, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

ERIC, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

Very good service
Jasmine, 5-night trip
Verified Expedia guest review

8/10 Very Good

Cert noce
Noemi, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

Nice
Nikeya N, 5-night family trip
Verified Expedia guest review

10/10 Exceptional

Bathroom needs a retouch. But everything else excellent.
Yadira, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

Activities for the entire family. Good variety of food at the buffet.
Mercado, 4-night family trip
Verified Expedia guest review

8/10 Very Good

Great staff, animators were amazing, lots of kid friendly things to do. Food was great, overall a great stay
Cinthya Barbara, 4-night family trip
Verified Expedia guest review

4/10 Fair

Some of the staff members were very nice, but some of them weren’t. Also, the towels in the room were always dirty, smelling really bad. They, didn’t refill the body wash until my last day. Finally, didn’t like it.
Claury Nicol, 5-night family trip
Verified Expedia guest review