It is an old hotel so dont expect much - what I like best about the hotel is the vibes- very laidback. This time, there was no key, no towel, and the bathroom ceiling was leaking from condensation. They addressed the issues quickly and every time i returned to room they promptly opened it for me. I will stay there again as I like the staff, super friendly and professional. Its across from the rak mall, good for visitors without a car.