I recently spent a week at The Finest Resort in Punta Cana, staying in an Excellence Club private pool junior suite. Unfortunately, my experience was far from relaxing.
From the start, I felt uncomfortable due to the behavior of several male employees, who made inappropriate comments about my looks and tattoos. The concierge in my hallway even asked for my WhatsApp for assistance, but continued to message me after I left, making me feel unsafe.
The food quality was disappointing; meals were poorly prepared and tasteless. Room service was incredibly slow, taking over two hours each morning, and my orders were consistently wrong. By the end of my stay, I couldn’t stomach the food, with the best meal being at the airport.
I also struggled to relax on the beach due to constant harassment from vendors. The resort’s tipping policy was misleading; while the website stated tips were included, I received subpar service without cash tips, leading to watered-down drinks and dismissive staff.
The spa services were overpriced and underwhelming, with basic treatments costing over $500. Noise was a constant issue, making it difficult to find peace; even my private pool time was disrupted by loud music.
Overall, my experience was disappointing, and I won’t be returning. The male staff need training on professionalism, especially regarding single women.