Really want to know, ?? Arrived at hard rock in Atlantic City for 2 days, the door man watched me carry 3 PCs of luggage in my self while talking to his partner, Spent $485, on 2 spa services, No notice pool closed for renovations, ladies steam room not working, complete screw up at check in, got a piece of plastic in my breakfast sandwich, had to fight for refund, the elevator stopped 1’ short of the floor had to help everyone up and out, at dinner the waitress ran my debit card 2x, got beer spilled on me from security at concert, the key pad lock on our door went bad, had to wait at 12:30 am, for 40 minutes for lock smith to show, our room was next to 40 story Elevator shaft heard verm verm all night, and last year the valet gave our key to wrong person and they started to drive away in our car. I like the hard rock for the music and concerts, the place needs training. Going back to ocean resort in A/C,