None of the staff would speak English.
We booked a double room, and they initially gave us a twin room instead.
The *double* room only had one of everything (body towel, shampoo, slippers).
Due to staff being ill, only 2 warm dishes were available: draniki and chicken.
They took 50 minutes to serve draniki (which wouldn't be a big deal, if they didn't previously state that it would be delivered in 30).
When they finally served draniki, a long hair was cooked inside it.
They forgot to serve drinks together with dinner, until reminded.
The restaurant desk was frequently unmanned, so there was no way to attract attention of staff, without having to walk deep into their kitchen.