Al Seef Heritage Hotel Dubai, Curio Collection by Hilton

During check in, I was told I haven’t paid for it but the hotels.com voucher clearly stated the room has been paid already. The staff was very polite and helped me to check but it took a long long time to verify the status(at least 25 mins). She kept calling somebody and checked the system. Finally she confirmed the room has been paid. Other than that the hotel itself is very nice. However, the communication between hotels.com and hotel must be improved. It was quite upset because this is not the first time we encountered this similar situation with hotels.com.

It was amazing.

Pros: In the old part of Dubai and close to restaurants and supermarkets Cons: Due to the slope of the bathroom, there is always a lot of water accumulating on the floor after the shower. There is loud music from the loudspeaker on the building nearby every night until midnight.

Overall a great experience besude the Creek , the room was fabulous and you really feel like you have gone back in time . On the downside , went to recetion to get an iron & irioning board . Man was rude and the iron never arrived to the room as promised. Dont let this stop ypu going here it is a unique experience

one of the most unique places to stay in the world. A modern city but a definite place to stay. The spice and gold market across the water makes it a memorable place. They have very comfortable rooms and they way they have designed it makes it feel like you’re in Ancient Damascus. I would recommend anyone to stay here. I would have gave it 5 stars but it took 45 minutes to check-in which they told us it was because of a new program, hopefully it’s not always. Also difficult to check out it person because the main office is not connected.