Courtyard by Marriott Washington Downtown/Convention Center

Not happy that hotels.com didn't say anything about valet parking not being included. Parking is horrible in DC and prices high. Either should say upfront that valet is available for purchase or don't indicate

We arrived and asked valet where the parking deck is, he said we would have to drive around and look for one. He then offered his personal parking spot for $20. We opted to just pay the $51 dollar hotel parking lot. We went inside and were asked for the credit card, I thought it would be for incidentals. I checked my account and was charged for the room again after I had been charged by Hotels.com. I went and talked to the front desk and they said sorry we will cancel our charge. I said ok thank you. So the next day I’m still haven’t received the funds back in my account for the second charge. So I asked the front desk again, this new lady instantly was rude and didn’t want anything to do with us. She asked for my card and said you owe for the parking, I asked for some sort of compensation for being double charged and still have not getting my money back. She said no that’s between you and your bank not us. So I called my bank today, 2 days after checking in, they haven’t received any info from the hotel to return my funds. I’m glad there are many hotels in that area to choose from so we won’t be going back there.

Dillon and Cheryl were amazing!!

We had another good stay. Room was clean, quiet, and location is great as it is just across the street from the Convention Center where our conference was. Not far from Chinatown, either by metro or walking, for restaurants.

Very good new hotel. Room was spacious and comfortable. Good value for money. Good location - central in D.C.. Would stay here again.