This hotel boasts excellent facilities and offers a stunning view of Mount Fuji, providing a picturesque backdrop during my stay. However, travelers should note that the location is somewhat distant from Kawaguchiko station, especially if carrying luggage. In my experience, after missing the last bus, a taxi was necessary, costing ¥900 - a minor inconvenience.
One significant concern was the noticeable body odor of a staff member in the lobby, which was quite off-putting upon arrival. It was strong enough to be potentially noticeable to others as well. While this did not ruin the overall experience, it is a point of hygiene that the hotel management might want to address with their staff to ensure a more pleasant and welcoming environment for all guests.