ZEN Home Fort Victoria BGC (ZEN Safety Assurance)

Need bigger trash can parking for the hotel guests

Hi. To be perfectly honest, my stay was one of my worst stays ever.  - The toilet was full of spiders, bugs and houseflies, especially in the shower area. - There were also moths flying in the bedroom - The blanket was literally a bed sheet. There was no proper blanket at all. - The deposit collection was a very weird process, with little to no proper documentation, just a slip of paper. - Yup, so it was a terrible experience.

Our stay was pleasant. We found the location ideal close to many places to visit. The unit was very cozy for a family of three.

Great location in BGC. We really liked our place, very spacious and 2 bedrooms plus 1.5 bathrooms. The only downside to the place was the lighting in the bathrooms was so low it made it hard to get ready. Overall we enjoyed our stay and would stay there again.

Nice place to stay

It was a pleasant stay! The staff here are very friendly including the guards and receptionist on duty in Fort Victoria. They assisted us all the way from going to the parking area to carrying our luggage to the lobby to register and to our room. Zen staff are very nice and friendly. Room is very clean and affordable.

The unit is good for family travellers on the shower rooms usually got stocked with overflowing water...messy. But overall rate. We did have a great time staying @ Fort Victoria.

The bath area was horrible and the sewage got choke. Call for maintenance which took like 4 hours to get it fixed. Reception was blue and check in was long. Unit was clean but beds were cheap foam. It's like a budget hotel except it's a condo in a prime area.