2/10 Huono
1.7.2025
Two people entered my room while I was sleeping
I’ve stayed at this hotel several times because I genuinely like it—but unfortunately, the management is consistently absent, and the staff is always changing.
The main reason I’m writing this review is that two people—one of them from the front desk—entered my room unannounced at 11:30 p.m., which was extremely frightening. I reported the incident the next morning to Amanda at the front desk, who assured me the night would be credited to my Hotels.com account. That credit never came through.
Since then, I’ve called and left two messages for Amanda, but I have received no response.
This isn't the only issue I’ve had—there have been other problems over time, and there’s simply no follow-through from the management. It’s such a pity, because the hotel itself is nice and convenient.
LA
LA, 3 yön matka
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