10/10 Poikkeuksellisen hyvä
9. maaliskuuta 2025
Nice stay questionable front desk staff.
The property and room were clean and well kept. The free continental breakfast service was decent, not great but no personal complaints. There's also an available gym and pool for guest.
My primary complaint was during my check-in. I paid and reserved a room with a king size bed for 2 nights. I presented my ID and reservation information to the woman at the counter only to be told that I would be staying in a room with 2 queen size beds. She said rooms you reserve on line aren't guaranteed. Having been a long standing Hotels.com member, this was a first. After asking her why and telling her that she'll need to refund my account the room price or cancel my reservation she was able to fulfill my original room request. Kinda interesting since the hotel wasn't packed and housekeeping was finished (it was 2 hours after checking starts). Lastly, housekeeping is only available upon request, which wasn't told to me at check in. The next I wanted fresh towels and the HOSEKEEPING manager and staff were accommodating. Overall, everything else was fine, since I flew in town for a friends birthday.
Gary
Gary, 2 yön matka kavereiden kanssa
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