The staff are all fantastic, so friendly, the pool and spa areas were really good (if perhaps the changing rooms could do with mopping a little more frequently) the bar and restaurant were really good, service brilliant and food was fine. The room itself was tired, naff old pine furniture, broken chair sat on a piece of wood to prop it up. Not like the pictures shown in the gallery. We were disturbed by dogs in the room next door that barked constantly when they were left alone (which when you’re trying to get kids to sleep is not helpful) You can see they’ve spent a lot of money on the pool, wedding venue and front of house, just the rooms let it down. But couldn’t ask for better in terms of the staff who were lovely!!