I have used hotels.com to find accomodation when I travel but I muat say this is the worst hotel I have ever stayed at. The rooms are not clean. They are infested with cockriaches, crickets and mosquitoes. The walls are dirty and cracked in some places. The roofs in the corridors leak when it rains. The toilets stink . The bathrooms are stained and dirty. The beddings not very clean. Pillows stink of saliva. We found a receptionist who didnt even know the number of rooms we had booked. She didnt ask for our IDs. She looked totally bored. She simply asked one person to write tgeir name, put down their id number and sign. Which means anyone could have taken the rooms we booked. We parked our car in their parking lot but there was no security guard throughout the night. Breakfast was horrible. We decided to look for another Hotel in the same neighbourhood. When we came back to check out, the Hotel had lost one of the keys. We spent 2 hours waiting for them to go through a thousand keys, hoping one would open the room. Eventually, my son forced open a window to take out the bags. We had booked a table at a restaurant and we ended up losing our reservation because we spent a lot of time waiting for the hotels keys. The night we arrived, we were asking for directions to the Hotel and the guy we asked was shocked that we were taking our family there because the place was mostly used for "short-timers"