The room was confortable but tje services were bad, I had a problem with my booking, I was booked with meals but in the Booking from the hotel, it was not stablished, when I was discussed this point with the manager, because in my Booking I really had meals. But they never considered it, because in the booking of them did not said with meals, actually the Hotels team help me and back me the diference in money for the meals, the manager from the hotel put in defensive position, and saw for himself interest.
I Traveled a lot, and if I had a problem with the Booking, the others Hotels always saw first in the customer.