La Quinta Inn & Suites by Wyndham Plano Legacy Frisco

Of course the staff was amazing. They were super sweet. The only issue we had was that when we got in on Friday and we’re getting into bed it was like there was dirt in the sheets. We woke up and we’re getting ready and there was a broken toothpick in our bed out daughter had found between the top cover and the comforter. And I can assure you we don’t use tooth picks nor did we have anything with them in the room. We called down Saturday night after we got back in from out day out and asked them for new sheets. We don’t ever had room service come in while we are out just a cautious thing for us. We got clean sheets changed them ourselves. The next morning when checking out we let the manager know and he said he would bring it up to the superiors of the house keeping. We will give them another shot of course because the location and how wonderful the staff is!

Beds were extremely hard. Left at noon and came back to our room at 11:00 PM to a room that was not cleaned and refreshed. Left the door hanger for housekeeping to clean our room. When I called the desk, the lady said that the housekeeper didn’t see the sign. One side is green, to clean the room and the other side is white, to not clean the room. It wasn’t a mistake, the housekeeper intentionally didn’t clean our room. Instead of accepting it, the front desk lady kept trying to make excuses from housekeeping. This incident ruined our stay.

Very clean and well updated. Only thing is staff needs to know how to greet people, not just poker face how may I help you?

Very good

My daughter and I stayed here for a girls trip. It was fine. We got a great deal. It was very basic. The rooms were small. Everything was clean and the service was great.