Check in was different since this isn’t your typical hotel. You have to make sure you have an email from the property manager prior to your stay that contains your access codes. If you didn’t receive it, it might be due to missing info (in my case they needed a CC for incidentals), it might be in junk mail, etc. But the property manager was relatively easy to get a hold of and got us all squared away quickly. Aside from that the apartment was amazing, we were in T401, which is apartment with the dome as the second bedroom. Super unique space in a perfect location across the street from Notre Dame cathedral and lots of restaurants and cafes in the same block. Full kitchen with an espresso maker, all pots/pans, and utensils to cook at home. There is also a washer/dryer in the unit. There is also a roof deck that overlooks the St Lawrence river and we were able to catch a fireworks show from our rooftop. A magical place in a magical city. Highly recommended!