The staff are lovely with great service and the view from the dining hall overlooking the water is beautiful. The breakfast is decent, with a few western options for picky children. The miso soup is excellent. The public outdoor bath was small but the ambiance is very relaxing.The shuttle is convenient to the station and will drop you off near-ish the aquarium as well. The building is old and very dated, but that was part of its charm, and many other places in Toba are the same. The only disappointment was that only one shutter out of four for the in-room outdoor bath could open, as they are in a state of rot and disrepair and one of them was about to fall apart. The larger rooms looked generally nicer and better tended, however, so it might have just been my room. Overall would love to come back with my daughter, as it was a nice stay and there are amenities for children on-site.