4/10
It was unfortunate, but apparently 2 housekeepers walked out the day before our stay. We came to check in at check-in time, told no rooms we ready and to come back in 2 hours. We did, needed to wait 20 more minutes. Had to come back and forth to the room 3 times before I got the right key to get into the room. Knob did lock, deadbolt was broken. Really run down place. Our room had basic cleanliness. Ice maker in the lobby was the best ever. Ground level window in our room with a huge crack, curtains full of holes. There was never a person at the desk, you had to call a listed personal cell to check in, ask a question, etc. Community kitchen area with fresh coffee 1st morning, 2nd morning nothing. Microwave in communal kitchen area gross. The manager apparently just took over and was handed a mess on a busy travel weekend. Where was the owner? How could they just leave her there to deal with a sold out motel with all rooms booked and staff who walked out?
LeAnna
2 yön matka