The staff were amazing; super friendly and helpful, concerned about me when I missed a free breakfast (and let me know I can request a box breakfast if I can't make breakfast in person).
The hotel and room was super clean, and the little cafe in the restaurant was superb.
The location was incredible - right in old Chiang Mai, walking distance to tons of great restaurants, pubs, Saturday Night Market, Sunday Market, must see temples (like Wat Chedi Luang and Wat Phra Singh), and of course massage everywhere.
The only concern I'd note is that the listing on Expedia says they provide laundry service - they do not. This wasn't a problem though, there is a great (clean, comfortable) little laundrymat just a 4 minute walk down the road. But the expedia listing should be corrected for accuracy.
We (my wife and I) loved our stay at this little hotel.