6/10 Hyvä
3. tammikuuta 2018
Ok experience but not returning to this hotel
The hotel has nice facilities (pool, sauna, bar, game room, ski room) and our room was recently renovated but the noise cancellation needs some improvements. We heard lots of noises from the corridor, next door, upstairs and from the street even though we were sleeping with earplugs. The room didn't have enough storage or hangers for the clothes so we needed to dry our ski gear on the curtain rod, door handles etc so the room felt really messy. Wifi was really bad too. Staff was really nice when it came to checking in, getting towels for the sauna and even on the breakfast where they didn't have many options for vegetarians but they were able to provide a special "veggie plate" for my wife for all the mornings which was really nice. Bar staff did a mistake on one of our bills which then led to an unpleasant discussion when checking out. We didn't have any compensation for that and the situation was handled really badly which gave us a really uncomfortable memory for the hotel so not going to return this hotel in the future.
Tarkistettu asiakas
7 yön romanttinen matka
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