Riad Shanima & Spa

An incredible stay at this Riad. The staff were exceptional and went out of their way to make us feel comfortable. Special thanks to Jalil and Adil for everything. It is located on a quiet road just off the Medina - a perfect location for exploring Marrakech. The rooms are perfectly clean and the breakfast is brilliant. Would recommend to everyone!

We had the loveliest time! We were greeted with hot mint tea and cookies when we arrived. Every member of the staff was so genuinely kind and helpful. We were able to arrange dinner, taxi, tours and even a camel ride through the Riad after we arrived. They were so helpful and everything was much better priced than what we had found online. Our room was clean and lovely. We enjoyed reading on the terrace upstairs and our room was quiet and relaxing.

The riad was perfect, the team was outstanding and could not have done more for us, our toddler was treated like a princess and we, like family. The riad is located in a quiet area of the medina perfect for first time visitors or if you are looking for a nice peaceful place. I would highly recommend having dinner the cook is amazing too!

Excellent value for money, great location and helpful staff!

The level of service was amazing-super helpful and accomodating. Alway friendly and smiling. Adil was amazing.

Staff was perfect. Room was on the small side, but perfectly clean. Bathroom was huge. Breakfast was not impressive. Overall, great Riad, well located with AMAZING staff.

The friendliest, hardest working staff I have ever encountered during my travels. Their superb customer service was second to none. They provided us with transportation to and from the airport and had tea and delicious Moroccan patties for us upon arrival. They also helped us plan a dinner before we arrived and after we were shown around the Riad and settled into our rooms the had a wonderful meal waiting for us. Every person who worked there made you feel at home and always greeted you with a smile. It has a very great central location and is a short walk from all of the major attractions hat Marrakech has to offer. I wish I could give this place 100 stars instead of just 5 because the service and riad was wonderful.

Riad Shanima was ok ..... Very difficult to find initially after my first venture out but eventually sussed out local landmarks to help me .... Would say overall it was ok but my main problem was the very soft mattress on bed, small shower area & useless TV which was a nightmare to work and always had to get assistance plus breakfast was very predictable every day and limited choice

Great service, convinient location 10 minutes walk from main square. Rooms are clean.

The Riad itself is absolutely wonderful.I would give this Riad 5 stars except that we didn't actually end up staying there except for our first night. After unpacking and settling in for our 4 day stay, we were told that they had "overbooked" and that we were being moved to another Riad. Besides being an inconvenience, the other Riad was not near as nice as this one. We went from a 4 star Riad to a 3 star Riad. Sophie was wonderful at our second Riad, so that made up for the lack of the star but I must admit that is the first time in all my travels that I have been required to change hotels. We were given a hamam for free (approx $20 service) but I would happily have paid the $20 to stay in the original room we were placed in. I would still recommend this Riad, but I would be mindful that there is a chance you could get moved and for that reason, I would be reluctant to stay there again.