4/10
This will go down as one of the worst hotel stays I’ve ever had. We arrived late at night. It was around 3:30 or 4 in the morning. When I got to my room, I found trash on the floor. The bathroom had pee on the toilet seat and on the floor and the sink at the vanity was dirty as well. I went to the front desk to get help and was told there was nothing they could do for me. Then the girl working the front desk handed me a bottle of Lysol and a towel so I could clean my toilet and use it. The next day, someone was supposed to come clean my room. It didn’t happen until the afternoon. Then the next day I had someone in my room first thing in the morning, waking me up because they were finally responding to the fact that my room needed to be cleaned. So not only was the communication with customers is terrible, the communication amongst the staff was also not great. I will never stay at this hotel again.
Rebecca
3 yön matka kavereiden kanssa